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With a view to continuously following up its high quality management Quares has standardised, streamlined and automated its process. We have consolidated this approach under the name ‘Q-net’, which occupies a central position in both the Property Management and Facility Management areas.
Q-net comprises an online management system for all intervention and quotation applications with a client and supplier area. All reports are centralised here and all of the parties involved can view the status of the processing at all times. With this system Quares ensures that the agreed SLAs and KPIs are complied with.
Q-net also provides our clients with fully customised reports providing information about aspects including:
- Rental income/building
- Number of reports/type/building
- Total Cost of Ownership
- Number of calls/lessee
- Number of calls/supplier